Privacy Policy

Last updated: 01/06/2024

At Short Term Finance, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services, including visiting our website or applying for financial products through our platform. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

a. Personal Information

When you apply for our services, we may collect personal information such as:

  • Your name
  • Contact information (email address, phone number, mailing address)
  • Date of birth
  • Identification documents (such as driver’s license, passport, or tax file number)
  • Employment and income information
  • Financial details (such as bank account details, credit history, and loan information)

b. Non-Personal Information

We may collect non-personal information when you visit our website, such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website

c. Cookies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website and improve our services. You can disable cookies in your browser settings, but this may affect your experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your loan application and provide the requested financial services
  • To verify your identity and comply with legal obligations
  • To assess your creditworthiness and financial eligibility
  • To communicate with you regarding your application or service updates
  • To improve our services, website functionality, and customer experience
  • To send you marketing communications (you can opt-out at any time)
  • To protect against fraud, unauthorized access, or illegal activity

3. How We Share Your Information

We may share your personal information with third parties in the following situations:

  • Lenders and financial institutions: We may share your information with lenders, brokers, or other financial partners to match you with the best loan options.
  • Service providers: We may share your information with third-party service providers who assist in our operations, such as payment processors, identity verification services, or credit reporting agencies.
  • Legal obligations: We may disclose your information to comply with legal requirements, regulations, court orders, or law enforcement requests.
  • Business transactions: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. How We Protect Your Information

We take your privacy seriously and implement appropriate measures to protect your personal information. These measures include:

  • Using encryption technology to protect sensitive data
  • Restricting access to personal information to authorized employees and partners
  • Regularly monitoring our systems for vulnerabilities and threats

While we strive to protect your information, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your data, but we work diligently to safeguard it.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and correction: You can request access to or correction of the personal information we hold about you.
  • Deletion: You can request that we delete your personal information, subject to legal or regulatory requirements.
  • Opt-out of marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details below.

6. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our services after any changes are made indicates your acceptance of the updated Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Short Term Finance
Phone: 1300 768 862
Email: contact@shorttermfinance.au
Address:Address: 4c/144 Edward St, Brisbane City QLD 4000